Terms of Service

1. Service Overview

Mitya provides a food delivery service specializing in homemade, hygienic food for pregnant women. Our mission is to offer fresh, healthy meals and timely delivery to our customers across different regions. By using our website or mobile APP and placing an order, you agree to the conditions outlined in these Terms.

2. Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to place an order through our website. If you are using our services on behalf of someone else (e.g., a relative), you are responsible for ensuring that they understand and comply with these Terms.

3. Account Creation

In order to use our services, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when creating your account and placing orders. You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.

6. Food Safety and Allergies

Contact service team if you have any food Allergies. And while collecting also please re-check your preferences on food allergies.

We take food safety seriously and strive to maintain high standards of hygiene. However, we cannot guarantee that the food we deliver is free from allergens. It is your responsibility to review the ingredients and ensure the food meets your dietary requirements. Mitya is not liable for any health-related issues arising from food consumption, including allergic reactions or intolerances.

7. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and truthful information when placing an order
• Use our services only for lawful purposes
• Not engage in any activity that may disrupt or damage our website or services
• Comply with all applicable local laws and regulations while using our services

8. Privacy and Data Protection

We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and processing of your personal information as described in our Privacy Policy.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without notice. We may also update these Terms of Service from time to time, and any changes will be posted on this page. Continued use of the service after any changes constitutes your acceptance of the revised Terms.

10. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for violations of these Terms or other unacceptable conduct, including but not limited to fraudulent activities, misuse of the website, or failure to comply with applicable laws.

11. Limitation of Liability

To the fullest extent permitted by law, Mitya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. We are not responsible for any issues arising due to the quality or consumption of the food, including health-related problems, allergies, or illnesses.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Ludwigshafen / Mannheim, Germany.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us: